GSTIN
GSTIN Certificate
GeM Vendor Assessment
Complete GeM vendor assessment via RITES Vendor login to participate in Q1 & Q2 Category Products and manage Resellers.
GeM Vendor Assessment
Vendor Assessment on the GeM portal evaluates vendors across predefined parameters, focusing on product quality, authenticity, and operational practices. The Vendor Assessment for OEMs is based on three broad parameters: Vendor Profile (Physical presence), Financial Profile and Production Capability. This process ensures the reliability of OEMs and suppliers, establishing a transparent and trustworthy procurement ecosystem characterized by regular supply and financial stability.
Vendor Assessment is mandatory for OEMs participating in Q1 and Q2 categories or managing resellers through the OEM panel, except for exempted categories. For others, it remains an optional process, enabling sellers, OEMs, and service providers to validate their organizational and financial credentials. By verifying professional track records, the process simplifies complex buying decisions for Q1 and Q2 categories, offering buyers confidence in the background, capabilities, and reliability of sellers.
The assessment is conducted by RITES (Rail India Technical and Economic Service), the designated Vendor Assessment agency, which has replaced the Quality Council of India (QCI). The process involves two stages: Desktop Assessment and Video Assessment. The entire process begins with an application on the GeM portal, followed by further steps managed on the RITES platform. Successful Vendor Assessment ensures credibility and boosts the seller’s reputation on the GeM marketplace, enhancing opportunities in government procurement.
Benefits of GeM Vendor Assessment
- Mandatory for Q1 & Q2 Products: GeM Vendor Assessment is essential for sellers dealing with Q1 and Q2 category products on the GeM Portal.
- Enhanced Buyer Confidence: Pre-assessed vendors are tagged as "VA," assuring buyers of verified and authenticated sellers.
- Boosted Seller Ratings: Vendor Assessment significantly impacts Seller Ratings displayed on the GeM Marketplace.
- Faster Product Listing: Assessed sellers gain priority for expedited product listings, improving visibility and credibility.
Criteria for GeM Vendor Assessment
Vendor Assessment by OEM’s are applied as Original Equipment manufacturers, Brand owners and Deemed OEM’s having manufacturing facility outside India.
OEM (Original Equipment Manufacturers)
- Manufacturing, Assembling or 3rd Party Manufacturers (Branded or Unbranded) can apply for Vendor Assessment.
Brand Owners but not Manufacturing OEM’s
- Manufacturing outsourced to 3rd Party can also apply for Vendor Assessment by providing agreement and manufacturing details for the Outsourced partnerto RITES.
Products manufactured outside India
- Products manufactured outside India and sold by an Indian entity, then the seller needs to apply for Deemed OEM on the GeM portal.
GeM Vendor Assessment Process
The GeM Vendor Assessment process ensures seller eligibility and involves a series of steps to ensure correct information and updated documentation.
Initiate Request on GeM:
Log in to your GeM account, navigate to "My Account," and access the "Vendor Assessment" section. Sellers falling under exemption categories must upload exemption documents; others proceed with the assessment process.Complete Profile Details:
Update vendor profile with contact details, production capacity, sales data, invoices for raw materials & sales from the past 3 years.Financial and Bank Details:
Review and submit financial and bank details.Submit VA Application:
The application details are forwarded to RITES, and the seller receives RITES Vendor Login credentials via email and SMS.Desktop Assessment:
Using RITES login, sellers upload documents and complete the online assessment.Vendor Assessment fees:
Fees are paid online based on category and turnover.Non-Compliance Resolution:
Address any discrepancies within two days if notified.Video Assessment:
Install the "RITES-GEM VA" Android app for the video assessment. A meeting is scheduled with an assessor to validate the information.Approval:
Upon successful completion of desktop & video assessment, the VA is approved, enabling sellers to participate in government procurement.
This structured process, managed by RITES, ensures compliance and transparency in vendor qualification. Vendor Assessment shall be completed by RITES within 15 days of fee payment and a draft Vendor Assessment Report made available to the Seller.
Vendor Assessment Exemption Process on the GeM Portal apply to sellers with an annual turnover above ₹500 crore, PSUs, government-backed organizations, small-scale sellers, or those offering specialized products. To claim an exemption, upload the required documents under the “Assessment Exemption Documents” section. Navigate to “Assessment Exemption” and initiate a request. Choose the seller type (Manufacturer, OEM, or Reseller) and select the applicable exemption criteria. Provide details for new categories if required and submit the Vendor Assessment application for approval.
The validity of GeM Vendor Assessment is 3 years and the sellers need to get the assessment again.
Desktop Assessment
Information required for Desktop Assessment is below:
- Basic InformationVendor Profile details, Address details
- Ownership detailsBeneficial ownership, Shareholders, MCA Info
- Product detailsCategory, Production capacity, Test Reports
- Details of FirmManufacturing details, QA, Process flows, Supplier Info
Video Assessment
The Video Assessment process is applicable only for OEM’s.
- Download App Video Assessment App "RITES-GEM VA" on an Android Mobile
- Meeting Set-up Meeting scheduled between Assessor and the Seller
- Functional profileManufacturing process and capacity, Quality control.
- Geo-tagged The video assessment process is geo-tagged.
GeM Vendor Assessment Checklist
GeM Vendor Assessment checklist cover various aspects, including legal documentation, product information, quality assurance, production capacity, supplier management, customer service, safety standards, and more. Each item serves as a crucial component for evaluating and assessing a vendor on the GeM Portal.
Incorporation
Certification of Incorporation
Regular product
List/ Catalogue of Regular product
Customized product
List/ Catalogue of customized product
Quality
All Quality Certificates
License Number
BIS / other License Number (if applicable) with validity date
Test reports
Test reports of the products for which you want to get the vendor assessment
OEM Authorization
OEM Authorization letter to sell products in open market
Date of incorporation
Work orders/ letter of order completion of the first government order from the date of incorporation
Value Wise
Work orders/ letter of order completion of (Value Wise) government and private organisation orders in the last 3 years
Debarring /Blacklisting
Undertaking on company letter head against Debarring /Blacklisting by any Govt. organisation
GSTIN Certificate
Document for GSTIN of the manufacturing site (GSTIN Certificate)
Process flow diagrams
Process flow diagrams: From receiving work order to customer delivery
Raw material
Process Flow diagrams: All the value adding processes from Input Raw material to Finished good (For each product category)
Document showing
Document showing firm’s daily and monthly production Capacity. (For each product applied for Vendor Assessment)
Operating efficiency
Upload self-declaration showing percentage utilization (Operating efficiency) on company letterhead
Quality Assurance
Documents to show Quality Assurance process of the products (QA SOP)
inspection process
Document of part wise inspection process
Invoices
Invoices for different locations to show the firm’s territory of operation
SOP for transportation
SOP for transportation to deliver defect free products
List of suppliers
List of suppliers (Name and Address) along with last quantity of supplied
Performance monitoring system
Document to show Suppliers’ performance monitoring system
Rejected material
Rejected material handling procedure
Customer complaint
Customer complaint logs and SOP
Safety Standard
Safety Standard and Operating Procedures manual
Sample Warranty
Sample Warranty document
Warranty
Document for terms and condition for warranty
R&D center
Document showing that the R&D center is a recognised or approved center
Improvement
Document showing collaboration with premium R&D institutes for product development/new product/quality improvement
Copyrights and trademarks
Document of patents, copyrights and trademarks
Prototype developed
List and picture of prototype developed in house
The Vendor Assessment Agency can request for more documents / information as needed for verification. Overall, this checklist covers a wide range of areas of the vendor’s profile, providing a thorough vendor assessment of the capabilities, quality control measures, and overall business operations.
GeM Vendor Assessment Fees
Sellers are required to pay the GeM Vendor Assessment Fees online directly to RITES. These non-refundable fees vary based on the seller's category and turnover, ensuring a structured evaluation process for both OEMs and resellers.
Vendor Assessment Fees - OEM’s
- Turnover upto 20 Lacs: Rs. 871.61 + GST
- Turnover from 20 Lacs to 1 Cr: Rs. 1743.22 + GST
- Turnover above 1 Cr: Rs. 3486.44 + GST
Vendor Assessment Fees - Reseller’s
- Turnover upto 20 Lacs: Rs. 217.90 + GST
- Turnover from 20 Lacs to 1 Cr: Rs. 435.81 + GST
- Turnover above 1 Cr: Rs. 871.61+ GST
Vendor Assessment exemption process - In case of exemption, the charges for process is Free of cost.
GeM Tenders
Explore active government tender opportunities with Tenders Plus, providing seamless access to the GeM Tenders along with free access to documents. Dive into a diverse array of etenders across categories like construction, roads, Civil, Defence, Railways, Manpower, Telecom, IT, power, auctions, and more.
Tender News
Keep updated about the latest tender news from government authorities, GeM Portal and other eprocurement sites, by staying up-to-date on Tenders Plus.
Frequently Asked QuestionsView All
Vendor Assessment is an important step for vendor validation on the GeM portal. All sellers on GeM are required to get an assessment of their company profile and the products that are registered for offer on GeM.
The Vendor Assessment Policy validates three distinct aspects of vendors as below:- Basic information, which include Personal identity, Nature of business entity, Financial and Professional status.
- Business entity’s profile with respect to the manufacturing, supplying capacity and past experiences and is applicable only for OEM’s.
- Performance in GeM portal. Once registered as an OEM or authorized re-seller, the credentials are dynamically validated based on their performance and rating on the platform.
No, GeM Vendor Assessment is not mandatory for all the sellers. It is only mandatory for all OEMs & resellers (in select categories) participating in tenders for Q1 & Q2 category products on GeM, unless they come under exempted category.
M/s Rail India Technical and Economic Service (RITES) has been assigned to conduct vendor assessments for GeM Portal
Earlier the assessment process was done by M/s Quality Council of India (QCI). A non-refundable fee is charged by RITES for Vendor Assessment of OEM. The resulting draft Vendor Assessment Report is made available to the seller.
GeM vendor assessment exemptions for sellers are exempted as per the below conditions.
- Sellers having annual turnover of Rs. 500 Crore or more, at least in one of the latest three years as captured during registration.
- Central / State PSUs.
- All sellers who are validated through PAN or GSTN or MCA-21 and offering products only for direct selling up to the value of Rs.25,000 per unit and whose yearly turnover is not more than Rs.5,00,000. Sellers who are offering products as OEM shall not be covered under this exemption.
- Sellers offering products like Artwork, handicrafts, and other such items where no standard manufacturing process exists. The exempted categories shall be specified by the category owner.
- Sellers who are Registered Societies/ Trusts or any other bodies with Government Representation.
- KVIC, WDO, Coir Board, TRIFED.
- OEMs who are registered with NSIC(for the category for which registration was obtained). This exemption will be coterminous with NSIC certificate validity.
- OEMs holding BIS License for the particular product category which are validated through BIS database. Normal validity for this exemption will be three years. Seller is mandated to notify GeM in case cancellation of BIS license and exemption will be withdrawn.
- OEMs having Unique Certification Code (UCC) issued by DRDO/ OFB/ SITRA. This exemption will be coterminous with UCC certificate validity.
- Sellers recommended for exemption for specific categories and specified validity period by any CPSE, Central and State Government Departments/ Authorities.
- Any other category of sellers as notified with the approval of CEO-GeM.
These exemptions for vendor assessment suggest that the GeM portal considers various factors, including turnover, product type, organizational structure, and certifications, to streamline and facilitate the registration process for different types of sellers.
The validity of the Vendor Assessment is 3 years and the sellers need to get the assessment again on the GeM portal after this period.
Deemed Vendor Assessment is for manufacturers whose products are manufactured outside India and sold by an Indian entity.
The vendor assessment process for Deemed Vendor assessment is through RITES Vendor Assessment on GeM.
After completion of the RITES vendor assessment for the GeM portal and the OEM certificate is issued, the sellers can list their brand as well.
The process of generating the request for Brand Approval or OEM Dashboard in catalog management for product can be done in the following scenarios:
- The seller owns the Registered Trademark for a Brand.
- The seller is the owner of a Brand but do not have Registered Trademark.
- The seller do not own any Brand and want to apply for OEM dashboard without Brand.
No, RITES & GeM are different government authorities. GeM Portal has outsourced the vendor assessment process to the M/s Rail India Technical and Economic Service (RITES).
- Registration on GeM: Interested sellers need to complete the registration on the GeM portal www.gem.gov.in
- Vendor Assessment Application: Apply for vendor assessment through your GeM login, providing the required details.
- Submission of Documents: Upload necessary documents for verification by RITES
- Schedule Video Assessment: Choose a convenient date and time for a video assessment conducted through a mobile application.
- Video Assessment Process: Download the mobile app (.apk) from the emailed link, log in, and participate in the video assessment
- Waiting Period for Results: Expect Vendor Assessment results within 2 working days post-assessment.
- Accessing Results: The result, along with the vendor assessment report, will be available on the GeM portal. Users can download the report in PDF format.
GeM Vendor Assessment emerges as a comprehensive mechanism, ensuring the integrity of sellers and products in the government procurement landscape. Understanding the GeM Vendor Assessment process is vital for sellers aiming to establish a reliable presence on the GeM Portal and participate in Q1 & Q2 category tenders.
Tenders Plus team equips sellers with a detailed roadmap, ensuring they navigate the assessment stages seamlessly, adhering to the requirements, and effectively communicating their manufacturing and quality processes during the vendor assessment.
OEM full form is Original Equipment Manufacturer. The company that manufactures the product is the Original Equipment Manufacturer, irrespective of whichever company sells the products.
OEM Panel in GeM portal is to certify their resellers through the OEM panel and ensure that only certified resellers are authorized to sell their product. OEM needs to complete the vendor registration and get the OEM panel on the GeM portal to give the OEM authorization certificate to their resellers.
The OEM Panel on the GeM Portal is a specialized section designed for manufacturers to manage and control the distribution of their products on the platform. Before seeking approval for an OEM Panel, the OEM needs to complete the vendor assessment process or an exemption from the GeM vendor assessment process.
GeM OEM panel allows OEMs to oversee their resellers, particularly for quadrants 2, 3, and 4 products. By accessing the OEM Panel, manufacturers can authorize resellers, issue authorization codes, and maintain control over catalog management. It provides a centralized platform for OEMs to effectively manage and approve resellers on the GeM Portal, ensuring the authenticity and proper distribution of their products.
Before applying for the OEM panel, OEMs need to complete the vendor assessment process or seek an exemption from it. Once the process is complete, the users access the OEM Dashboard by using their GeM login, request brand and OEM authorization, upload relevant documents, and then wait for the GeM team to review the application. If approved, the user will be granted OEM rights to the specified brand in the chosen category.
